Frequently Asked Questions (FAQs)

  13. How can I accelerate earning of my AFFIN Rewards Points?

Here are some tips:

  • Consolidate all your spending on the Eligible AFFIN Cards
  • Sign up for Supplementary Credit Card for your loved ones to expedite accumulation of AFFIN Rewards Points together

 

  14. Is there an expiry to my AFFIN Rewards Points?

Yes, AFFIN Rewards Points will expire after 36 months from the point issuance/crediting month.

 

  15. How long does it take to process my redemption request(s)?

Please allow four (4) weeks for processing your redemption request(s).

  16. Is it possible to cancel my redemption request(s)?

Upon confirmation of the redemption request(s), no amendment/cancellation is allowed.